Category: Future of Work

  • The Future of Transportation Work: Special Series, WA Transport

    The Future of Transportation Work: Special Series, WA Transport

    by Jim Stanford and Matt Grudnoff

    A special 6-part series of short articles from WA Transport Magazine:

    Researchers have identified the transportation industry as one of the sectors likely to be most affected by the coming implementation of new technologies: such as self-driving vehicles, artificial intelligence, and automated logistics systems. How will transportation workers fare as these technologies are rolled out, and what measures can be taken – by employers, governments, unions, educational institutions, and other stakeholders – to ease the transitions?

    Earlier this year the Centre for Future Work completed a comprehensive review of factors influencing the future of work in transportation industries, commissioned by TWUSUPER (the main industry super fund serving the transportation sector). The report (co-authored by Jim Stanford and Matt Grudnoff) concluded that technology is not the only factor transforming work in transportation; in fact, if anything, accelerating changes in the nature of employment relationships (including the spread of independent contractor roles, “gigs”, and other forms of insecure work) are having a bigger immediate impact. Moreover, with appropriate planning, consultation, negotiation, and investments in training and adjustment, the employment impacts of new technology could clearly be managed without undue harm or displacement – but only if all stakeholders commit to an inclusive, collaborative process of planning and adjustment.

    In the wake of our report, the industry journal WA Transport has published a very readable compendium of short articles, each exploring a different aspect of our report.

    With the kind permission of WA Transport, we reprint those articles here. Together they are a useful resource for leaders and educators in the transportation industry.

    Part I: The Economic Importance of Transportation

    Part II: Transportation Work Today

    Part III: Twin Drivers of Change

    Part IV: Applications of New Technology in Transportation

    Part V: Work Organisation and Employment Relationships

    Part VI: Change Scenarios and Policy Implications

    We thank TWUSUPER for the opportunity to undertake this research, and WA Transport for publishing this series of articles.



    Part I: The Economic Importance of Transportation



    Part II: Transportation Work Today



    Part III: Twin Drivers of Change



    Part IV: Applications of New Technology in Transportation



    Part V: Work Organisation and Employment Relationships



    Part VI: Change Scenarios and Policy Implications

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  • The future of transportation work: Technology, work organization, and the quality of jobs

    The future of transportation work: Technology, work organization, and the quality of jobs

    by Jim Stanford and Matt Grudnoff

    Workers in all parts of the economy are confronting twin threats from accelerating changes in technology and automation, and the ongoing shift toward more precarious and irregular forms of work — including “gigs” on digital platforms.  The transportation sector is widely acknowledged to be one of the most susceptible to both of these trends.  The Centre for Future Work has published a major new research report on these trends, and how sector stakeholders can best prepare for the coming changes.

    The report was commissioned by TWUSUPER (the main industry superannuation fund in Australia’s transportation sector).  It describes the current size and economic importance of the transportation industry, and provides a detailed profile of its existing workforce.  In then considers twin drivers of change buffeting the industry: changes in technology, and changes in work organisation and employment relationships.  The report stresses the importance of distinguishing between these factors, lest observers accept a misplaced sense of “technological determinism” regarding the evolution of work and jobs.  The report concludes that the erosion of job quality and stability associated with the growth of non-standard work poses a greater challenge to quality transportation jobs, than the much-hyped advent of driverless vehicles and other technological breakthroughs.

    The report concludes with several key recommendations for transportation stakeholders to assist in preparing for these changes, and managing them so as to maximise their benefits and minimise their costs.  These include:

    1. Facilitating Mobility: There will be significant new work associated with the advent of new transportation technologies. An obvious response is to assist existing workers to fill new positions by providing notice, support, and access to training and adjustment programs. Financial support from employers and governments will be necessary. Training and adjustment programs need to take account of the advanced age of many transportation workers, and tailor offerings to fit needs of older workers with less formal qualifications.
    2. Establishing Benchmarks for Skills and Qualifications: New technology-intensive jobs will require a wide-ranging suite of new skills – including design, programming, operation, data management, and more. Specific requirements and qualifications for those skills must be formalized and regulated. Sector stakeholders should work closely with existing bodies (such as Australian Industry Standards, TAFEs, and others) to specify and catalogue requirements for new jobs. Transferable certifications will assist workers and employers to identify and acquire needed skill sets, and develop a ready supply of qualified, flexible workers. Strengthening high-quality apprenticeships is also critical.
    3. Facilitating Decent Retirement: The advanced age of many transportation workers is an advantage in a time of transition. Downsizing or restructuring can be managed in part by facilitating exit by workers not interested or able to undertake retraining and adjustment. Bridging benefits and early retirement incentives, with government support, ease the transition, and avoid involuntary job losses that would otherwise occur.
    4. Negotiating Technological Change: Adaptation is more successful when all parties have a genuine say in how it is implemented and managed. Transportation stakeholders must commit to information sharing, consultation, and negotiation over technological change. Workers and their unions should be notified of plans for new technologies. Discussions should occur regarding timing, scope, and effects of new investments. Opportunities should be provided for early input from workers regarding how change will be managed; collective bargaining should include the terms of technology and its application.
    5. Building Consensus: Sector needs a multi-partite, sector-wide approach to analysing challenges and developing inclusive sector-wide responses. Undertake social dialogue among industry participants to maximise benefits of change, reduce costs – and share both costs and benefits fairly. Multi-partite forums (engaging business, workers and their unions, government, regulators, training institutions, financial institutions, and others) will help build relationships among stakeholders, identify future needs, and imagine and implement initiatives to facilitate necessary investments and adjustments.
    6. Protecting Standards and Benefits: Changes in work organisation and employment relationships are changing transportation jobs and challenging traditional standards of security, entitlements, and compensation. The use of non-standard employment forms (like contractors and labour hire) imposes unsustainable consequences on workers who are denied stable, decent opportunity. Traditional standards and entitlements should apply to all transportation workers, including in non-standard, independent, or “gig” situations. Regulatory benchmarks and corporate accountability should apply across the supply chain.



    Summary Report



    Full report

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  • The Future of Work Is What We Make It

    The Future of Work Is What We Make It

    by Jim Stanford

    In October the Senate of Australia launched an important new inquiry into the Future of Work and the Future of Workers.  The terms of reference for the inquiry include:

    1. “The future earnings, job security, employment status and working patterns of Australians;
    2. The different impact of that change on Australians, particularly on regional Australians, depending on their demographic and geographic characteristics;
    3. The wider effects of that change on inequality, the economy, government and society;
    4. The adequacy of Australia’s laws, including industrial relations laws and regulations, policies and institutions to prepare Australians for that change;
    5. International efforts to address that change.”

    Given the close correspondence between this mandate, and the research focus of the Centre for Future Work, we were very glad to make a submission to this inquiry.

    Our full 35-page submission is available here. It synthesizes much of our previous research on wages, job quality, the effects of automation, precarious work, the “gig” economy, and other dimensions of the future of work.  As we state in our introduction to the submission,

    “Australians have expressed growing concern about their future ability, and that of their children and grandchildren, to support themselves and their families through paid work.  After all, for the vast majority of society, paid work is the dominant method to earn income to pay for the necessities of life.  A few are able to live off the proceeds of their financial wealth, business investments, or other capital assets; but most of us have to work for a living.  So the availability, stability, and earning potential of paid work is a crucial determinant of individual and collective well-being.  There is no more important factor in the economic and social success of any society, than being able to provide its members with decent, secure employment.”

    One important but under-reported issue tackled by our submission is the negative impact of now-ubiquitous electronic surveillance and discipline systems in Australian workplaces. We argue that this practice has contributed to the severe stagnation of wages in Australia’s economy in recent years, by altering the trade-off in staffing strategy between offering positive inducements for performance (“carrots,” such as higher wages and greater job security), versus reliance on negative sanctions (“sticks,” including discipline and discharge).  Unconstrained electronic surveillance reduces the cost of the “stick,” hence reducing the compulsion on employers to reward good performance with rising wages.

    Among the recommendations contained in our submission, therefore, we suggest that the use of electronic monitoring and surveillance should be limited through stronger privacy rights.  The power of employers to discharge workers solely on the basis of electronic ratings should also be curtailed — ensuring instead that normal progressive discipline procedures are followed in any discharge.



    Full report

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