My Blog

Author: Lisa Heap

  • Solving the crisis: Raising the living standards of Australian workers

    Employment & Unemployment, Future of Work, Inequality, Labour Standards & Workers’ Rights, Social Security & Welfare, Unions & Collective Bargaining, Wages & Entitlements

    Solving the crisis: Raising the living standards of Australian workers

    by Lisa Heap

    Author

    Lisa Heap

    Senior Researcher

    Media release



    Feeling hopeless? You’re not alone. The untold story behind Australia’s plummeting standard of living

    Productivity might be the word on everyone’s lips in the lead up to the Albanese Government’s Economic Reform Roundtable  however weak productivity isn’t the cause of many of the problems experience by workers in Australia today nor is increasing productivity the solution. Rapid inflation after the pandemic, combined with rising interest rates and slow wage growth, left many Australian households struggling to afford necessities. The Reserve Bank’s (RBA) blunt strategy of raising interest rates to slow the economy post the pandemic both misdiagnosed the drivers of inflation and harmed Australian workers who struggled to manage increased mortgage repayments and other debts. The root causes of Australia’s post pandemic crisis—rising corporate profits, unjustifiable price hikes, and deep wage stagnation were ignored by the RBA.

    Despite a reduction in inflation and interest rates, too many Australians are still experiencing lower living standards after the turbulent events of the past five years. Official inflation figures may capture broad economic trends however, they do not adequately describe the real pressures experienced by working people—particularly when it comes to the impact of the increasing costs of essentials like food, housing, and energy. Australian workers can ill afford another round of RBA driven unemployment, austerity, and uncertainty.

    What will it take to repair the damage to Australian workers’ living standards?

    In a new publication, Solving the Crisis: Raising the Living standards of Australian workers, some of Australia’s leading progressive economists and social policy analysts explain what is going on and how to fix it. The origins of the current crisis in living standards are documented. A progressive policy agenda for a second term Albanese Government is advanced.

    The multidimensional policy agenda in Solving the Crisis calls for

    • increases in real wages
    • achieving full employment
    • better quality jobs and greater assistance and respect for those seeking employment
    • strengthening public services (including health care, childcare, aged care and education)
    • making fair and affordable housing available
    • developing a well-planned and supported transition to renewable energy sources.

    The key to the success of this agenda is centering the experience of workers’ and their families.

    Australia should adopt a progressive multidimensional economic agenda that lifts living standards, reduces inequality, and strengthens democracy, rather than a narrow concentration on productivity. Uniting people behind this progressive economic agenda helps counter the trend towards increasing inequality, division and conflict, that has been present in other countries.

    How to solve the living standards crisis

    Four policy papers are the core of  Solving the Crisis. These papers examine the main drivers of inequality and deteriorating living standards in Australia

    • Greg Jericho examines how inflation is misunderstood when disconnected from wage growth. He proposes a shift in Reserve Bank policy and a renewed focus on promoting real wage increases.
    • Peter Davidson  argues that growing inequality is not inevitable. Through strengthening the four key policy pillars – income support, minimum wages, full employment, and employment services – minimum incomes can be raised and inequality reduced.
    • Thomas Greenwell highlights how decades of declining collective bargaining and high underemployment have undermined living standards. He calls for renewed support for unions, stronger collective bargaining systems, and a focus on full employment in macroeconomic policy.
    • Charlie Joyce revisits the concept of the social wage—and argues that rebuilding and expanding the social wage can raise living standards, promote inclusion, and restore trust in democratic institutions.

    Together these papers provide practical policy solutions forming a platform for economic reform.

    Solving the Crisis helps working people to help cut through economic misinformation and political spin, offering a clear lens on the structural factors that have driven inequality and declining living standards.

    Progress is happening

    In its first term the Albanese Government has made cautious progress on living standards. This progress includes labour market reforms that have contributed to stronger wage growth. These reforms include supporting increases in the minimum wage, facilitating collective bargaining in hard-to-organise industries, funding support for wage increase in early childhood education and aged care. Cost-of-living measures, like energy rebates and expanded renter assistance, also provide important support to hard-hit households. Meanwhile, the easing of interest rates by the RBA—better late than never, may support future growth and job-creation.

    However, while prices are growing more slowly, the levels of many prices remain too high—especially for necessities like food, housing, and energy. Wages growth may have commenced however at the current pace, it will take several years to repair real wages, and restore the same purchasing power for workers they enjoyed before the pandemic. The quality of public services (another critical determinant of living standards) has been damaged by underfunding and overreliance on privatised provision, the costs of which we are currently seeing in early childhood education and care. Minimum income payments such as Jobseeker remain woefully inadequate. The system designed to support and assist people from unemployment into decent jobs is broken beyond repair. Meanwhile, global economic and geopolitical uncertainty threatens to derail this modest recovery before it really gets going.

    More work to be done

    At the 2025 federal election the Australian people rejected political parties proposing cuts to public services, short-term fixes (like petrol tax cuts), and the politics of division. In its second term the Albanese Government has a unique opportunity to implement progressive policy changes such as those contained in Solving the Crisis.

    More details about Solving the Crisis and additional resources are available at https://www.carmichaelcentre.org.au/living_standards.



    Solving the Crisis: Raising the living standards of Australian workers

    Share

  • Briefing Paper: Restoring public sector capability through investment in public service employees

    Employment & Unemployment, Future of Work, Gender at Work, Governance & Government Agencies, Labour Standards & Workers’ Rights, Public Sector, Procurement & Privatisation

    Briefing Paper: Restoring public sector capability through investment in public service employees

    by Lisa Heap

    Author

    Lisa Heap

    Senior Researcher

    The Australian Public Service (APS) is responsible for delivering some of the most crucial social services to all Australians. The APS workforce includes employees who deliver frontline services like in Medicare and Centrelink, those who administer the National Disability Insurance Scheme (NDIS), and those who assist service personnel and veterans via Veterans Affairs. These are just some of the functions that APS employees undertake. Behind front line service delivery staff are employees who support these staff, work to coordinate and integrate services and provide policy and regulatory advice to government.

    This briefing paper examines the make-up of the APS and considers recent efforts to improve APS service delivery. We conclude that recent investment in the employment of more APS employees has improved service delivery and that any reduction in APS employees will reduce service delivery or result in the engagement of more consultants and contractors.

    In this paper we debunk several of the myths promoted in the political debate around the size of Australia’s public service. One such myth is that Australia’s public service is “bloated” or “inefficient”. The research also found that despite claims to the contrary, most of the public service jobs created since 2022 were not based in Canberra.



    Restoring public sector capability through investment in public service employees

    Share

  • Doing it Tough

    Inequality, Unions & Collective Bargaining, Wages & Entitlements

    Doing it Tough

    How Australians are experiencing the cost of living crisis
    by Lisa Heap

    Author

    Lisa Heap

    Senior Researcher

    This report documents the results of a recent survey of Australian adults regarding their experience of the cost of living crisis. Australian workers are doing it tough. Costs are increasing faster than wages and incomes. Those with less are doing it the toughest.

    The current cost of living crisis in Australia has two components – the incomes that people receive, and the prices they pay for goods and services. This is what Alan Fels has recently referred to as the “two faces” of the crisis .  Action to protect the living standards of Australians must address both faces of the crisis.

    As part of a broader research initiative investigating the human costs of the crisis and the impact of austerity on Australian workers, the Australia Institute’s Centre for Future Work surveyed a nationally representative sample of 1014 adults living in Australia about their household income and the costs of living.  The results show that:

    • Almost three-quarters (72%) of respondents felt their wages had grown slower than prices over the previous year.
    • Over half of respondents (53%) said their household’s financial situation was worse that it was two years ago.
    • The cost of living crisis has had differential impacts. Because it has affected lower-income Australians most severely, the cost of living crisis has exacerbated inequality.
    • Respondents identified higher grocery prices as the most visible source of the increased cost of living. Six out of 10 (60%) of respondents identified groceries as the purchase where they have most noticed higher prices followed by utilities (21%) and transport (7%).
    • There was strong support for measures across a broad range of policy areas to address the costs of living. 64% of respondents said it was very important to lower utility costs to reduce cost of living pressures. 64% said it was very important to increase supermarket competition, 60% to lower medical costs, and 58% to increase the pace of wages growth.

    The respondents to this survey supported a suite of policy initiatives designed to both reduce the cost of living, and to increase wages and income supports. In their view, addressing the cost of living crisis requires a multi-dimensional approach, rather than a singular reliance on high interest rates to slow inflation.

    The report is published by the Centre for Future Work in conjunction with a one-day symposium it is hosting in Melbourne on 17 October on the crisis in living standards in Australia, and how to address it through greater investments in wages, public services, and affordable housing and energy.



    Full report

    Share

  • No Blood – No Job

    Employment & Unemployment, Labour Standards & Workers’ Rights, Unions & Collective Bargaining

    No Blood – No Job

    Australia’s privacy laws and workers’ rights
    by Lisa Heap

    Author

    Lisa Heap

    Senior Researcher

    Organisations in Australia are using blood analysis as a means of screening future employees for ‘health risks’ that they allege may impact on their performance of work.

    Collecting sensitive information from blood analysis is restricted under Australia’s privacy laws. This is because the mishandling of this information can have a substantial detrimental impact on those who have provided the information. Requiring workers to submit to blood analysis is just one example of how organisations are now routinely collecting sensitive information from workers, sometimes without adhering to the requirements of privacy laws. Other examples include using fingerprint and facial recognition software and sensors that collect physiological and psychological data about workers.

    The protection from arbitrary interference with a person’s privacy is a fundamental human right. Interfering with this right, by collecting sensitive personal information, should occur in limited circumstances and only where necessary. However, this report shows that some organisations in Australia, are not treating the collection of sensitive information from workers as an exception. They are collecting sensitive information as a routine step in their employment processes.

    The findings of this report raise concerns about power, privacy, fairness, and the potential for discrimination in the practices being adopted by some organisations. These findings also show that Australia’s current privacy and workplace relations laws do not adequately address these concerns. Amendments to Australian privacy laws are currently being considered by the Australian Government with reforms likely to be put before the Australian Parliament before the end of 2024.

    This report examines the need for new provisions within either or both privacy or workplace relations laws that set out the rights of workers to protect their sensitive information. It argues that regulation should be geared towards, not only protecting workers’ rights to privacy, but to providing a disincentive to organisations hoarding and misuse of the personal and sensitive information of workers.

    The worker-centric approach called for in this report includes:

    • the development of one system of regulation to protect the privacy concerns of all workers regardless of employment status or work context
    • defining the collection of workers’ personal and sensitive information as high risk requiring both specific and detailed justification for the collection of this information and the genuine informed and affirmative consent of workers
    • the establishment of a tripartite mechanism to assist the regulator to develop and manage processes for dealing with the privacy and related human rights concerns of workers
    • the use of codes and frameworks, developed via a tripartite mechanism, to set out when and how workers’ information can be collected and used
    • the development of an easy to access, and timely, worker centered mechanism to address concerns about the collection and use of workers’ information.



    Full report

    Share